Terms of Service

    Last updated November 10, 2026.

    Services

    ProspectScout provides software for managing LinkedIn outreach campaigns, including audiences, approved connection and messaging sequences, follow-up, conversations, and reporting. Optional Dedicated Senders can provide additional outreach-account capacity. ProspectScout CRM (crm.prospectscout.com) is a separate product for managing companies, people, leads, deals, pipelines, activities and attachments, with Gmail, Outlook and calendar connections planned. Planned features are not part of the service until they launch.

    CRM Accounts and Acceptable Use

    Workspace admins control who joins a CRM workspace and what role they hold, and are responsible for activity in their workspace. When mailbox and calendar connections are available, you may connect only email and calendar accounts you are authorized to use, and you are responsible for email you send through them. Connected mailboxes are for direct, individual business correspondence, not bulk or unsolicited commercial email, and must follow Gmail and Microsoft sending policies. Do not use the CRM to send spam or unlawful messages, to store data you have no right to hold, or to break anti-spam and privacy laws such as CAN-SPAM, CASL or GDPR. We may suspend access that puts other users, our service or connected providers at risk.

    CRM Subscriptions

    ProspectScout CRM is offered with its own pricing and plan terms, which are shown when you subscribe.

    Customer Responsibilities

    You provide and remain responsible for the target audience, target list, offer, brand voice, approved messaging, qualification criteria, and preferred call to action. You confirm that your messaging and target data comply with applicable laws and with the terms of any platform used.

    Pricing and Payment

    A seat is one connected LinkedIn account. Starter seats are $79 each monthly. Team is $499/month for up to 10 accounts, Growth $999/month for up to 25, and Scale $1,499/month for up to 50. Packages are fixed-price even when capacity is unused. Enterprise is custom-priced for 51+ accounts. Dedicated Senders are optional at $120 each monthly. Taxes excluded. Month-to-month billing. Sales Navigator and Recruiter Search are included with paid software plans, with no extra search fees. External LinkedIn subscription and access requirements may apply; no official LinkedIn license is supplied. Existing customers may remain on legacy subscription terms unless they affirmatively migrate.

    Term and Cancellation

    There is no minimum contract or commitment period. Either party may end the engagement in accordance with the terms of the selected engagement. Fees already incurred remain payable.

    Availability and Launch

    Product and Dedicated Sender availability may vary. Launch timing depends on account authorization, campaign setup, messaging approval, target-list readiness, Dedicated Sender availability where applicable, and your preferred start date.

    No Guarantee of Results

    Campaign activity and results vary based on targeting, prospect-list quality, offer, messaging, timing, market conditions, platform rules, prospect response, Dedicated Sender availability, qualification criteria, and follow-up process. ProspectScout does not guarantee connections, responses, leads, appointments, sales, or revenue. Any figures shown on this website are illustrative only.

    Third-Party Platforms

    Campaign activity and connected accounts rely on third-party platforms, including LinkedIn, Google and Microsoft, which set their own rules and may restrict, suspend, or remove accounts and activity. ProspectScout is not responsible for platform decisions or changes to platform policies.

    Confidentiality

    Each party will protect the other's non-public business information and use it only to perform or receive the services.

    Intellectual Property

    You retain ownership of your lists, messaging, and brand materials. ProspectScout retains ownership of its own processes, tools, and materials.

    Limitation of Liability

    To the extent permitted by law, ProspectScout is not liable for indirect, incidental, special, or consequential damages, or for lost profits or lost business opportunities. Total liability is limited to the fees paid for the affected period of service.

    Text Messaging

    If you opt in through our website or customer portal, you may receive text messages related to your account setup, onboarding coordination, and customer support. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out of text messages, or HELP for help.

    Changes to These Terms

    We may update these terms from time to time. The effective date below reflects the most recent version.

    Contact

    ProspectScout, 5851 Legacy Cir, 6th Floor, Plano, TX 75024.